This Privacy Policy is a legally binding
document between you and gharr.in (both terms defined below). The terms of this
Privacy Policy will be effective upon your acceptance of the same (directly or
indirectly in electronic form, by clicking on the Acceptance/Agree button or by
the Use of the Website or by Other Means) and will govern the relationship
between you and gharr.in for your use of the Website (defined below).
This Document is published and shall be
construed in accordance with the provisions of the Information Technology
(reasonable security practices and procedures and sensitive Personal Data of
Information) rules, 2011 under Information Technology act, 2000; that require
publishing of the Privacy Policy for Collection , Use, Storage and Transfer of
sensitive Personal Data or Information.
PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY
USING THE WEBSITE, YOU INDICATE THAT YOU UNDERSTAND, AGREE AND CONSENT TO THIS
PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY,
PLEASE DO NOT USE THIS WEBSITE. YOU HEREBY PROVIDE YOUR UNCONDITIONAL CONSENT
OR AGREEMENTS TO gharr.in AS PROVIDED UNDER SECTION 43A AND SECTION 72A
OF INFORMATION TECHNOLOGY ACT, 2000.
By providing us your Information or by making
use of the facilities provided by the Website, You hereby consent to the
collection, storage, processing and transfer of any or all of Your Personal
Information and Non-Personal Information by gharr.in as specified under this
Privacy Policy. You further agree that such collection, use, storage and
transfer of Your Information shall not cause any loss or wrongful gain to you
or any other person.
Gharr Enterprises and its subsidiaries and
affiliates and Associate Companies (individually and/ or collectively,
"gharr.in") is/are concerned about the privacy of the data and
information of users (including sellers and buyers/customers whether registered
or non- registered) accessing, offering, selling or purchasing products or
services on gharr.in websites, mobile sites or mobile applications
("Website") on the Website and otherwise doing business with gharr.in
Associate Companies here shall have the same meaning as ascribed in Companies
Act, 2013.
The
terms We / Us / Our individually and collectively refer to each entity being
part of the definition of gharr.in and the terms "You" /
"Your" / "Yourself" refer to the users.
This Privacy Policy is a contract between You and the respective gharr.in
entity whose Website You use or access or You otherwise deal with. This Privacy
Policy shall be read together with the respective Terms of Use or other terms
and condition of the respective gharr.in entity and its respective Website or
nature of business of the Website.
gharr.in has provided this Privacy Policy to familiarize
You with:
· The type of data or information that You
share with or provide to gharr.in and
that gharr.in collects from You;
· The purpose for collection of such data or
information from You; gharr.in’s information security practices and policies;
and
· gharr.in’s policy on sharing or transferring
Your data or information with third parties.
· This Privacy Policy may be amended / updated
from time to time. We suggest that you regularly check this Privacy Policy to
apprise yourself of any updates. Your continued use of Website or provision of
data or information thereafter will imply Your unconditional acceptance of such
updates to this Privacy Policy.
1. Information collected and storage of such Information:
We collect information from you when you
register on our site, place an order, subscribe to our newsletter or fill out a
form.
When ordering or registering on our site, as
appropriate, you may be asked to enter Information (which shall also include
data) provided by You to gharr.in or collected from You by gharr.in, and may
consist of Personal Information and Non-Personal Information.
1.1 Personal
Information
Personal Information is Information collected
that can be used to uniquely identify or contact You. Personal Information for
the purposes of this Privacy Policy shall include, but not be limited to:
· Your name,
· Your address,
· Your telephone number,
· Your e-mail address or other contact
information,
· Information regarding your transactions on
the Website, (including sales or purchase history),
· Your financial information such as bank account information or credit card or debit card or other payment instrument details,
· Internet Protocol address,
· Any other items of sensitive personal data or
information as such term is defined under the Information Technology
(Reasonable Security Practices and Procedures and Sensitive Personal Data of
Information) Rules, 2011 enacted under the Information Technology Act, 2000;
· Identification code of your communication
device which You use to access the Website or otherwise deal with any gharr.in entity,
· Any other Information that You provide during
Your registration process, if any, on the Website.
Such
Personal Information may be collected in various ways including during the
course of You:
· Registering as a user on the Website,
· Registering as a seller on the Website,
· Availing certain services offered on the
Website. Such instances include but are not limited to making an offer for
sale, online purchase, participating in any online survey or contest,
communicating with gharr.in’s customer service by phone, email or otherwise or
posting user reviews on the items available on the Website, or
· Otherwise doing business on the Website or
otherwise dealing with any gharr.in entity.
We may receive Personal information about you
from third parties, such as social media services, commercially available
sources and business partners. If you access Website through a social media
service or connect a service on Website to a social media service, the
information we collect may include your user name associated with that social
media service, any information or content the social media service has the
right to share with us, such as your profile picture, email address or friends
list, and any information you have made public in connection with that social
media service. When you access the Website or otherwise deal with any gharr.in entity
through social media services or when you connect any Website to social media
services, you are authorizing gharr.in to collect, store, and use and retain such
information and content in accordance with this Privacy Policy.
1.2 Non-Personal Information
gharr.in may also collect information other
than Personal Information from You through the Website when You visit and / or
use the Website. Such information may be stored in server logs. This
Non-Personal Information would not assist gharr.in to identify You personally.
This Non-Personal Information may include:
· Your geographic location,
· Details of Your telecom service provider or
internet service provider,
· The type of browser (Internet Explorer,
Firefox, Opera, Google Chrome etc.),
· The operating system of Your system, device
and the Website You last visited before visiting the Website,
· The duration of Your stay on the Website is
also stored in the session along with the date and time of Your access,
Non-Personal Information is collected through
various ways such through the use of cookies. gharr.in may store temporary or
permanent cookies on Your computer. You can erase or choose to block these
cookies from Your computer. You can configure Your computer’s browser to alert
You when we attempt to send You a cookie with an option to accept or refuse the
cookie. If You have turned cookies off, You may be prevented from using certain
features of the Website.
Ads: gharr.in may use third-party service providers to serve ads on gharr.in’s behalf across the internet and sometimes on the Website. They may collect Non- Personal Information about Your visits to the Website, and Your interaction with our products and services on the Website.
Please do note that Personal Information and Non Personal Information may be treated differently as per this Privacy Policy.
You hereby represent to gharr.in that
· The Information you provide to gharr.in from
time to time is and shall be authentic, correct, current and updated and You
have all the rights, permissions and consents as may be required to provide
such Information to gharr.in.
· Your providing the Information to gharr.in
and gharr.in’s consequent storage, collection, usage, transfer, access or
processing of the same shall not be in violation of any third party agreement,
laws, charter documents, judgments, orders and decrees.
gharr.in and each of gharr.in entities officers, directors, contractors or
agents shall not be responsible for the authenticity of the Information that
You or any other user provide to gharr.in . You shall indemnify and hold
harmless gharr.in and each of gharr.in entities officers, directors, contracts
or agents and any third party relying on the Information provided by You in the
event You are in breach of this Privacy Policy including this provision and the
immediately preceding provision above.
Your
Information will primarily be stored in electronic form however certain data
can also be stored in physical form. We may store, collect, process and use
your data in countries other than Republic of India but under compliance with
applicable laws. We may enter into agreements with third parties (in or outside
of India) to store or process your information or data. These third parties may
have their own security standards to safeguard your information or data and we
will on commercial reasonable basis require from such third parties to adopt
reasonable security standards to safeguard your information / data.
You may, however, visit our site anonymously.
2. Purpose for collecting, using, storing and
processing Your Information
gharr.in
collects, uses, stores and processes
Your Information for any purpose as may be permissible under applicable laws
(including where the applicable law provides for such collection, usage,
storage or processes in accordance with the consent of the user) connected with
a function or activity of each of gharr.in entities and shall include the following:
2.1 To personalize your experience (your information helps us to better respond to your individual needs)
2.2 To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
2.3
To improve customer service (your information
helps us to more effectively respond to your customer service requests and
support needs)
2.4
To process transactions
2.5
To provide value added services such as
Single Sign On. Single Sign On shall mean a session/user authentication process
that permits a user to enter his/her name or mobile number or e-mail address or
any combination thereof and password in order to access multiple websites and
applications;
2.6
To facilitate various programs and
initiatives launched by gharr.in or
third party service providers and business associates
2.7 Your information, whether public or private,
will not be sold, exchanged, transferred, or given to any other company for any
reason whatsoever, without your consent, other than for the express purpose of
delivering the purchased product or service requested.
2.8
To administer a contest, promotion, survey or
other site feature
2.9
To protect the integrity of the Website;
2.10 To
respond to legal, judicial, quasi-judicial process and provide information to
law enforcement agencies or in connection with an investigation on matters
related to public safety, as permitted by law;
2.11 To
conduct analytical studies on various aspects including user behavior, user
preferences etc.;
2.12 To
permit third parties who may need to contact users who have bought products
from the Website to facilitate installation, service and any other product
related support;
2.13 To
implement information security practices;
2.14 To
determine any security breaches, computer contaminant or computer virus;
2.15 To
investigate, prevent, or take action regarding illegal activities and suspected
fraud,
2.16 To
undertake forensics of the concerned computer resource as a part of
investigation or internal audit;
2.17 To trace computer resources or any person who
may have contravened, or is suspected of having or being likely to contravene,
any provision of law including the Information Technology Act, 2000 that is
likely to have an adverse impact on the services provided on any Website or by gharr.in
;
2.18 To
enable a potential buyer or investor to evaluate the business of gharr.in (as
further described in paragraph Business/ Assets Sale or Transfers of the Privacy
Policy).
2.19 To
send periodic emails
2.20 The
email address you provide for order processing, may be used to send you
information and updates pertaining to your order, in addition to receiving
occasional company news, updates, related product or service information, etc.
Note:
If at any time you would like to unsubscribe from receiving future emails, we
include detailed unsubscribe instructions at the bottom of each email.
Individually and collectively referred to as
(Purposes)]
You hereby agree and acknowledge that the
Information so collected is for lawful purpose connected with a function or
activity of each of the gharr.in entities or any person on their respective
behalf, and the collection of Information is necessary for the Purposes.
3. Sharing and disclosure of Your Information
3.1
The Services are not available to You hereby
unconditionally agree and permit that Gharr.in may transfer, share, disclose or part with all
or any of Your Information, within and outside of the Republic of India to
various gharr.in entities and to third
party service providers / partners / banks and financial institutions for one
or more of the Purposes or as may be required by applicable law. In such case
we will contractually oblige the receiving parties of the Information to ensure
the same level of data protection that is adhered to by gharr.in under
applicable law.
3.2
You acknowledge and agree that, to the extent
permissible under applicable laws, it is adequate that when gharr.in transfers
Your Information to any other entity within or outside Your country of
residence, gharr.in will place contractual obligations on the transferee which
will oblige the transferee to adhere to the provisions of this Privacy Policy.
3.3
gharr.in may share statistical data and other details
(other than Your Personal Information) without your express or implied consent
to facilitates various programmers’ or initiatives launched by gharr.in, its
affiliates, agents, third party service providers, partners or banks &
financial institutions, from time to time. We may transfer/disclose/share
Information (other than Your Personal Information) to those parties who support
our business, such as providing technical infrastructure services, analyzing
how our services are used, measuring the effectiveness of advertisements,
providing customer / buyer services, facilitating payments, or conducting
academic research and surveys. These affiliates and third party service
providers shall adhere to confidentiality obligations consistent with this
Privacy Policy. Notwithstanding the above, We use other third parties such as a
credit/debit card processing company, payment gateway, pre-paid cards etc. to
enable You to make payments for buying products or availing services on gharr.in.
When You sign up for these services, You may have the ability to save Your card
details for future reference and faster future payments. In such case, We may
share Your relevant Personal Information as necessary for the third parties to
provide such services, including your name, residence and email address. The
processing of payments or authorization is solely in accordance with these
third parties policies, terms and conditions and we are not in any manner
responsible or liable to You or any third party for any delay or failure at
their end in processing the payments.
3.4 gharr.in may also share Personal Information
if gharr.in believe it is necessary in
order to investigate, prevent, or take action regarding illegal activities,
suspected fraud, situations involving potential threats to the physical safety
of any person, violations of various terms and conditions or our policies.
3.5
We reserve the right to disclose your
information when required to do so by law or regulation, or under any legal
obligation or order under law or in response to a request from a law
enforcement or governmental agency or judicial, quasi-judicial or any other
statutory or constitutional authority or to establish or exercise our legal
rights or defend against legal claims.
3.6
You further agree that such disclosure,
sharing and transfer of Your Personal Information and Non-Personal Information
shall not cause any wrongful loss to You or to any third party, or any wrongful
gain to us or to any third party.
4. Links to third party websites
4.1 Links
to third-party advertisements, third-party websites or any third party
electronic communication service may be provided on the Website which are
operated by third parties and are not controlled by, or affiliated to, or
associated with, gharr.in unless expressly specified on the Website.
4.2 gharr.in is not responsible for any form of
transmission, whatsoever, received by You from any third party website.
Accordingly, gharr.in does not make any representations concerning the privacy
practices or policies of such third parties or terms of use of such third party
websites, nor does gharr.in control or guarantee the accuracy, integrity, or
quality of the information, data, text, software, music, sound, photographs,
graphics, videos, messages or other materials available on such third party
websites. The inclusion or exclusion does not imply any endorsement by gharr.in
of the third party websites, the website’s provider, or the information on the
website. The information provided by You to such third party websites shall be
governed in accordance with the privacy policies of such third party websites
and it is recommended that You review the privacy policy of such third party
websites prior to using such websites.
5. Security & Retention
5.1 The security of your Personal Information is
important to us gharr.in strives to ensure the security of Your Personal
Information and to protect Your Personal Information against unauthorized
access or unauthorized alteration, disclosure or destruction. For this purpose,
gharr.in adopts internal reviews of the data collection, storage and processing
practices and security measures, including appropriate encryption and physical
security measures to guard against unauthorized access to systems where gharr.in
stores Your Personal Information. Each
of the gharr.in entity shall adopt reasonable security practices and procedures
as mandated under applicable laws for the protection of Your Information.
Provided that Your right to claim damages shall be limited to the right to
claim only statutory damages under Information Technology Act, 2000 and You
hereby waive and release all gharr.in entities from any claim of damages under
contract or under tort.
5.2 If you choose a payment gateway to complete
any transaction on Website then Your credit card data may be stored in
compliance with industry standards/ recommended data security standard for
security of financial information such as the Payment Card Industry Data
Security Standard (PCI-DSS).
5.3 gharr.in may share your Information with
third parties under a confidentiality agreement which inter alia provides for
that such third parties not disclosing the Information further unless such
disclosure is for the Purpose. However, gharr.in is not responsible for any breach of security
or for any actions of any third parties that receive Your Personal Information.
gharr.in is not liable for any loss or
injury caused to You as a result of You providing Your Personal Information to
third party (including any third party websites, even if links to such third
party websites are provided on the Website).
5.4 Notwithstanding anything contained in this
Policy or elsewhere, gharr.in shall not
be held responsible for any loss, damage or misuse of Your Personal
Information, if such loss, damage or misuse is attributable to a Force Majeure
Event (as defined below).
5.5
A
"Force Majeure Event" shall mean any event that is beyond the
reasonable control of gharr.in and shall
include, without limitation, sabotage, fire, flood, explosion, acts of God,
civil commotion, strikes or industrial action of any kind, riots, insurrection,
war, acts of government, computer hacking, unauthorized access to computer,
computer system or computer network,, computer crashes, breach of security and
encryption (provided beyond reasonable control of gharr.in ), power or
electricity failure or unavailability of adequate power or electricity.
5.6
While We will Endeavour to take all
reasonable and appropriate steps to keep secure any Personal Information which
We hold about You and prevent unauthorized access, You acknowledge that the
internet or computer networks are not fully secure and that We cannot provide
any absolute assurance regarding the security of Your Personal Information.
5.7
You agree that all Personal Information shall
be retained till such time required for the Purpose or required under
applicable law, whichever is later. Non-Personal Information will be retained
indefinitely.
6. User discretion and opt out
6.1
You agree and acknowledge that You are
providing your Information out of your free will. You have an option not to
provide or permit gharr.in to collect
Your Personal Information or later on withdraw Your consent with respect to
such Personal Information so provided herein by sending an email to the
grievance officer or such other electronic address of the respective Gharr.in entity as may be notified to You. In such
case, You should neither visit any Website nor use any services provided by gharr.in
entities nor shall contact any of gharr.in entities. Further, gharr.in may not
deliver products to You, upon Your order, or gharr.in may deny you access from
using certain services offered on the Website.
6.2
You can add or update Your Personal
Information on regular basis. Kindly note that gharr.in would retain Your previous Personal
Information in its records.
7. Business / Assets Sale or Transfers
7.1
gharr.in may sell, transfer or otherwise
share some or all of its assets, including Your Information in connection with
a merger, acquisition, reorganization or sale of assets or business or in the
event of bankruptcy. Should such a sale or transfer occur, such gharr.in entity
will reasonably ensure that the Information you have provided and which we have
collected is stored and used by the transferee in a manner that is consistent
with this Privacy Policy. Any third party to which any of gharr.in entity
transfers or sells as aforesaid will have the right to continue to use the
Information that you provide to us or collected by us immediately prior to such
transfer or sale.
7.2
You are also under an obligation to use this
Website for reasonable and lawful purposes only, and shall not indulge in any
activity that is not envisaged through the Website.
8. Further Acknowledgements
8.1 Is
clear and easily accessible and provide statements of gharr.in policies and practices with respective to the
Information;
8.2 The
logos and service marks displayed on the Website ("Marks") are the
property of gharr.in or their vendors or
respective third parties. You are not permitted to use the Marks without the
prior consent of gharr.in, the vendor or the third party that may own the
Marks.
8.3 Provides
for the various types of personal or sensitive personal data of information to
be collected;
8.4 Provides
for the purposes of collection and usage of the Information;
8.5 Provides
for disclosure of Information; and
8.6 Provides
for reasonable security practices and procedures.